Outbound Sales Executive — Telesales

Responsibilities

• Make outbound calls to prospective customers from client-provided lead databases.
• Pitch and sell financial products (credit cards, personal loans, insurance), telecom plans, or e-commerce subscriptions.
• Achieve daily, weekly, and monthly sales targets with consistent quality scores.
• Follow approved call scripts while adapting conversations to individual customer needs.
• Update CRM accurately with call dispositions, customer information, and follow-up actions.
• Maintain compliance with TRAI guidelines, client-specific scripts, and quality standards on every call.
• Participate in daily briefings, product training sessions, and performance reviews.
• Escalate customer queries or complaints to the appropriate team promptly.

Requirements

• 1–4 years in outbound telesales or telecalling role.
• Proven track record of meeting or exceeding sales targets.
• Excellent verbal communication skills in Hindi and English; regional languages a plus.
• Basic computer skills — CRM navigation, data entry.
• High energy, resilience, and a results-driven mindset.
• 10+2 minimum; Graduate preferred.

Nice to Have

• Prior experience selling BFSI, telecom, or insurance products.
• Familiarity with predictive dialer tools.
• Prior experience with incentive/commission-based sales roles.

About Ayuda Solutions

Ayuda Solutions is a technology-enabled BPO and intelligent operations company headquartered in Ranchi, India. With 13+ years of delivery excellence, we serve enterprises across 11 industries — from BFSI and healthcare to hi-tech and e-commerce — combining AI automation with expert human operations.

With 800+ professionals, ISO 27001 certification, and a 4.4-star Glassdoor rating, we are a place where careers are built — not just jobs held. 68% of our managers started as team members and grew with us.